Our Team
The relationship you have with your practitioner matters. At Looking Up, we start by working out who is the right fit for you.
Our team brings experience across counselling, neurodiversity, disability, family support and therapeutic practice. We work with adults, young people, parents, carers and families, and our practitioners come from a range of professional backgrounds, with different qualifications and areas of expertise.
How we match you with a practitioner
When you contact us, we ask what you’d like support with, what your goals are, how you prefer to communicate, and whether you have any accessibility or sensory needs. Then we suggest the practitioner who is likely to suit you best.
Appointments that work for you
People communicate, process information and take part in appointments in different ways. We can adjust how we work so you feel comfortable and supported. That might include:
extra time to think and respond
a quieter, lower-sensory space
communication or visual supports
telehealth appointments
a support person attending with you
a different pace or structure for the session
You don’t need to know what to ask for. Tell us what works for you, or what has made appointments hard in the past, and we’ll work it out together.
The right support starts with the right fit
You don’t need to know what kind of practitioner or support you need before you get in touch. Tell us a little about what’s happening for you, and we’ll help you work out the next step.
Fleur is a counsellor with a background in special education, disability and child and family wellbeing. She works with people at their own pace, in plain language, and never asks you to share more than you’re ready to.
She holds a Master’s degree in Special Education and a Postgraduate Diploma in Counselling. Her professional experience spans education, disability, child and family wellbeing, safeguarding and supporting people with complex needs. She has also done further training in trauma-informed practice, alcohol and other drug interventions, grief and loss, child development, relationships, attachment and complex behaviour.
Fleur’s approach is respectful, non-judgemental and collaborative. She works from an integrative, trauma-informed perspective, because no single model is right for everyone. Depending on your needs, goals and preferences, she may draw on theories and evidence-informed practices about human development, attachment, relationships, personality and psychodynamic ideas.
Counselling with Fleur might involve:
exploring what’s difficult right now
understanding patterns that have built up over time
identifying the strengths and resources you already have
developing practical coping strategies
trying new ways of responding to difficult thoughts, emotions, relationships or experiences
Therapy is something you do with Fleur, not something done to you. She’ll explain any approach in everyday language, so you understand why it might help and can decide whether it feels right for you.
You set the pace. You don’t have to talk about difficult experiences before you’re ready. Fleur puts a safe, trusting relationship first, and works in a way that respects your circumstances, values, strengths and readiness for change.
Fleur: Principal Counsellor
Dan is a social worker and counsellor who supports people living with chronic illness, trauma and neurodivergence, including people who are still working out what neurodivergence means for them.
She holds a Bachelor of Social Work and a Postgraduate Certificate in Counselling, with advanced training in Eye Movement Desensitisation and Reprocessing (EMDR) and Trauma-Focused Cognitive Behavioural Therapy (TF-CBT). Her approach is trauma-informed, compassionate and practical.
Illness, trauma, disability and neurodivergence can reach into many parts of life, including identity, relationships, work, emotional wellbeing and day-to-day functioning. Dan understands this, and she works with the whole picture rather than one piece of it.
She works collaboratively and will help work out with you what you’re experiencing, build on the strengths you already have, and develop strategies that are realistic and meaningful for your life.
Our Team
